Since the gradual restoration of services, residents have been able to make calls, send messages, and access internet services, ending a period of digital silence that significantly disrupted local social and economic life. This restoration has not only reconnected families but has also invigorated local businesses that rely on communication for transactions and customer interactions. For instance, local markets that depend on timely information about product availability and pricing have seen an uptick in trade. Schools have resumed communication with parents regarding students' progress and events, fostering a sense of community and involvement.

During this prolonged outage, the consequences were manifold. Economic operators, health institutions, and administrative services functioned at a crawl, due to a lack of fluid communication. Families, often dependent on money transfers and remote exchanges, found themselves isolated, intensifying the feeling of abandonment in several remote areas of the territory. Some residents reported significant financial losses and increased difficulties in coordinating commercial and humanitarian activities. For example, businesses that utilized mobile money services faced challenges in processing payments, which resulted in delayed transactions and loss of customers. Furthermore, NGOs that aimed to provide critical health services were hindered in their ability to communicate with local partners and mobilize resources effectively.

So far, no detailed official communication has been made public to explain the exact reasons for this interruption. Local sources have fluctuated between citing technical problems, acts of vandalism on installations, or logistical constraints related to the maintenance of relay antennas. In the absence of formal clarification, the population is calling on relevant authorities and telecommunications companies for greater transparency to avoid a recurrence of such a situation. Many residents have suggested that a regular update system could help ease concerns and keep the community informed about potential service disruptions in the future.

The return of networks is met with relief in Walungu, where connectivity has become an essential lever for local development. For many young people, entrepreneurs, and civil society actors, stable access to telecommunications services represents much more than mere comfort: it is a strategic tool for information, security, and community resilience. This includes using mobile platforms for education, where students can access online resources and connect with educators. As local governments and organizations work to consolidate this recovery, ensuring sustainable service continuity across the territory remains vital. Efforts to establish more robust infrastructure and improve service reliability are now a priority, as the community understands that connectivity is pivotal for their future progress.

L'article Walungu : après plus d'un mois de coupure inexpliquée, les réseaux Airtel et Orange rétablis est apparu en premier sur Kivu-Avenir.



Source : https://kivuavenir.com/kivu-avenir-walungu-apres-plus-dun-mois-de-coupure-inexpliquee/